At Soulmate Mattress, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.soulmatemattress.com or interact with us. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, shipping address, and billing information.
- Non-Personal Information: Browser type, IP address, operating system, and website usage data.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding inquiries, orders, or promotional updates.
- To improve our website and customer experience.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or share your personal information with third parties, except in the following cases:
- With trusted service providers who assist in fulfilling your orders (e.g., shipping companies).
- When required by law or legal processes.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and gather website analytics. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of the website.
6. Your Rights
You have the following rights concerning your personal information:
- Access and update your personal details.
- Request the deletion of your personal data.
- Opt-out of marketing communications.
To exercise these rights, please contact us at soulmatematress@gmil.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any information.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. Please review it regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, feel free to contact us:
Soulmate Mattress
Khasra No. 247, Muja Kuanwala,
Dehradun – 284008 (U.K)
Email: soulmatematress@gmil.com
Care Numbers: +91 95283 08079 / +91 80776 71184
Your trust is important to us, and we are committed to ensuring your privacy and security. Thank you for choosing Soulmate Mattress!